+27 21 557 4558 info@welbeloond.co.za
please read

booking & cancellation

policies

 

BOOKING & CANCELLATION POLICY

Booking Policy:

Please use our CONTACT page to email any inquiries directly to the owner-manager of Welbeloond. To make a booking and go directly to our secure credit card friendly online booking form, please click here.

Cancellation Policy:

DIVE AND STAY packages: Should the shark diving be cancelled due to the weather, the accommodation is still payable at minimum R320 per person (depending on which room you booked) for the night. Should you be able to reschedule a couple of days later then we will try our best not to charge accommodation fee. We deal with so many divers that we simply can not write off accommodation bookings when dives get cancelled.

  • Please note all rates are quoted in ZAR (Rands) and are subject to change.
  • Rates DO NOT  include meals, teas/coffees etc. 

In the event that a booking is cancelled for any reason, the following will apply:

Booking Cancelled Forfeit
(days before arrival)  
7 or less (or ‘no show’) 100% (of booking total)
8 – 14 50% (of booking total)


Departures prior to the booked departure date will attract full payment of the quoted room rate for the originally-booked dates (up to a maximum of 3 days in addition to the number of days the guest has already stayed).
*Please note that in the event a guest does not arrive on the stated date, or if the booking is cancelled within 7 days of the arrival date: the full value of the total booking will be due (up to a maximum of three days).

Refunds of deposits/prepayments for bookings are at the discretion of Welbeloond Owners and are dependant on the ability to re-let the cottages/

 

Check in / out times:

For the convenience of incoming guests, we require Cottages to be vacated by 10.00am on the day of departure. Later departure times may, however, be possible on request. Earliest arrival time is 2.00pm (except by prior arrangement). Please telephone us if you anticipate arriving after 6.00pm.

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info@welbeloond.co.za

+27 (0)21 – 557 4558
+27 (0)82 091 1262 (Charmaine – Venue)
+27 (0)82 432 0239 (Bev – Accommodation)

Welbeloond, Malibongwe Drive, Milnerton Rural, Cape Town, 7441, South Africa

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